About Selwood Care
Selwood Care Ltd is a family run business, dedicated to providing the best possible care for customers at a reasonable prices.
Our strategy is to provide CARE; Compassionate, delivered with the right Attitude, Respectfully and with Excellence!
Our vision is to be the care provider of choice in the area through provision of high quality care delivered with efficiency, passion, honesty, politeness and a caring attitude.
The most important person in our business is the customer, we therefore work closely with them and their families from the first contact in order to be able to provide care that meets their individual needs. We are aware that each customer is unique as are their needs; for that reason we involve our customers in every aspect of their care.
To achieve best outcomes, we carry out a robust needs assessment for every client. This helps us to develop tailor-made the care & support plans. We take a holistic view to our delivery and for that reason we work collaboratively with families and other professionals such as the GPs, therapists, social workers.
As a care organisation we aim to engage with, develop and maintain valuable communication lines with commissioners and local authorities and with NHS health & social care providers. Working alongside these parties enables us to achieve the provision of high quality and safe service, and to ensure continuation of care when transferring from NHS to us.
Our customers come to us through positive recommendation.
The Selwood Care Ltd team has a wealth of knowledge, experience and skills in health and social care as well as in quality assurance management and is continuously self auditing to ensure the highest standards are achieved.
We aim for ultimate flexibility and continuity of care at cost effective tariffs; giving great value for money for our customers. We carefully manage each and every customer’s care package through seamless cover of requirements and continual review of our services. Most importantly, we aim to continuously learn to improve our service. Having developed our draft care plan we offer our customers one week trial period. This is intended to provide them with the perfect opportunity to evaluate whether or not ‘care-at-home’ with us is the right option for them. It also ensures that we can improve & tailor the care plan with experience gained during this week.
We are committed to providing safe and effective care and a continuously improving experience for our customers and their families. For that reason we will continually seek innovative ways to engage with families; for example we open our training to families and carers if they wish to gain knowledge and understanding around their relative’s needs.
We also provide short-term care and are typically able to start a care package within 24 hours should you need urgent help.
If you are looking for a care agency that is run by a management team with substantial knowledge and experience as well as good old fashioned human kindness; look no further.